Robyn
Introducing our versatile three-piece set, designed for style and comfort. The set includes a sleeveless crop top with adjustable straps, padded cups, and a self-tie for a perfect fit. Paired with high-waisted bottoms, it offers a flattering silhouette. The ensemble is completed with a matching scarf, adding an extra touch of elegance. Made from 100% polyester, this set is both soft and durable. For best results, hand wash cold. The model is wearing a small, showcasing the impeccable fit and stylish design of this must-have outfit.
Pickup available at Nicole’s Dolls House
Usually ready in 2-4 days
SIZE GUIDE
Product information
Pre-Order Policy
Thank you for your interest in our exclusive pre-order items. Pre-orders allow you to reserve your favorite pieces before they become available to the general public. Please read our pre-order policy carefully before making your purchase.
Placing a Pre-Order
• Select your desired items and sizes from our pre-order collection.
• Complete the purchase process as you would with any other order.
Payment
• Full payment is required at the time of placing the pre-order.
Order Confirmation
• You will receive an email confirmation once your pre-order is successfully placed.
• This email will include an estimated delivery timeframe of 3-4 weeks from the order date.
Fulfilment Timeframe
• Pre-orders typically take 3-4 weeks to be fulfilled.
• You will receive a shipping confirmation email with tracking information once your order has shipped.
Shipping Delays
• While we strive to meet the estimated delivery timeframe, unforeseen delays can occur. We will keep you informed of any significant changes to your order status.
Order Modifications
• Changes to pre-orders (such as size adjustments) can be made within 7 days of placing the order. Please contact our customer service team for assistance.
Cancellations
• Pre-orders can be canceled within 24 hours of placing the order for a full refund.
• After 24 hours, cancellations are not guaranteed and will be reviewed on a case-by-case basis.
Returns and Exchanges
• Our standard return policy applies to pre-order items. Items can be returned within [number] days of receipt for a refund or exchange.
• Items must be in original condition with tags attached.
Exchanges
• If you need a different size or item, please follow our standard exchange procedure.
Updates
• We will keep you updated on the status of your pre-order through email notifications.
• For any inquiries or further information, please contact our customer service team at [contact information].
Customer Service
• If you have any questions or concerns about your pre-order, please reach out to us at hi@nicolesdollshouse.com. We are here to help!
Agreement
By placing a pre-order, you agree to the terms and conditions outlined in this policy.
Thank you for shopping with us and being a part of our exclusive pre-order experience!
Domestic Shipping Policy for Pre-Orders
Processing Time: Please note that pre-order items may take up to 3 weeks to be ready for shipment.
Shipping Time:Once your pre-order is processed, standard domestic shipping times apply.
Shipping Confirmation:You will receive a confirmation email with tracking information once your order has shipped.
Combined Orders: If you place an order that includes both pre-order and in-stock items, the entire order will be shipped together when the pre-order item is available. If you would like to receive in-stock items sooner, please place a separate order.
Cancellations: Pre-orders can be canceled for a full refund as long as the order has not yet shipped.
If you have any questions or need further assistance, please contact our customer service team : contact@nicolesdollshouse.com
International Shipping Policy for Pre-Orders
When placing a pre-order for international shipping, please be aware of the following guidelines:
Processing Time: Pre-orders may take up to 3 weeks to be processed and dispatched. This timeframe begins from the date of your order confirmation.
Shipping Duration: Once dispatched, the shipping time will vary depending on your location and the shipping method selected. Delivery times are estimates and may be subject to customs processing, which can cause additional delays.
Customs and Duties: Customers are responsible for any customs fees, import duties, or taxes that may apply upon delivery. These charges are not included in the shipping costs and vary by country.
Order Tracking: You will receive a tracking number once your order has shipped. Please allow up to 48 hours for tracking information to update.
Order Cancellations: Pre-orders can be canceled within 24 hours of placing the order. After this period, cancellations are not guaranteed, as the order may already be in processing.
Returns and Exchanges: Due to the nature of pre-orders, returns and exchanges may be limited. Please refer to our return policy for specific details.
By placing a pre-order, you agree to these terms and acknowledge that delivery times may be longer than standard orders. We appreciate your patience and understanding.
Shipping Restrictions:
- We do not ship to P.O. Boxes, APO/FPO addresses.
- Certain remote locations may experience longer shipping times.
Thank you for shopping with us. Please review our return policy carefully for pre-order items:
Return Window: You have 14 days from the date of delivery to initiate a return for your pre-order items. After this period, returns will not be accepted.
Condition of Items: To be eligible for a return, items must be unworn, unwashed, and in their original condition with all tags attached. Items that do not meet these criteria will not be accepted for return.
Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to the original payment method within 7-10 business days.
Exchanges: We do not offer direct exchanges for pre-order items. If you wish to exchange an item, please return the original item for a refund and place a new order for the desired size or colour.
Shipping Costs: Original shipping costs are non-refundable. Customers are responsible for the return shipping fees, except in cases where the item is defective or incorrect.
Defective or Incorrect Items: If you receive a defective or incorrect item, please contact us within 7 days of delivery with your order number and details. We will arrange for a replacement or a full refund, including return shipping costs.
Extended Delivery Times: Please note that pre-order items may take up to 3 weeks to arrive. We appreciate your patience and understanding. The return policy timeline begins upon delivery, not the order date.
By placing a pre-order, you agree to these terms. If you have any questions or need assistance with a return, please contact our customer service team.
F.A.Q.
Please find answers to our most frequently asked questions below
Can I make changes to my order after it’s been placed?
Yes, you can make changes to your order, but please contact our customer service team promptly.
Can I return or exchange an item if it doesn't fit or meet my expectations?
Yes, we offer a hassle-free return and exchange policy. If you're not completely satisfied with your purchase, you can return or exchange the item within 30 days, provided it is in its original condition with tags attached. Please pop in or review our return policy for more details.
