Order, Payment, and Collection Process
1. Do you offer in-store collections for synthetic wigs?
Yes! We are based in Lewisham, London, and offer in-store collection for your convenience. Once your order is processed, you can pick it up from our salon.
2. How long does it take to process my wig order?
Processing for all orders typically takes 7 days. After this, your wig will be ready for collection or delivery, depending on your preference.
3. Can I book an install for my synthetic wig?
Absolutely! We offer professional wig installs, and you can easily book an appointment with us. Installations come with a 50% discount on any makeup service booked at the same time!
4. How do I pay for my wig and services?
All payments for wigs and services must be made online through our secure payment system. We make it easy and hassle-free for you to complete your purchase.
5. How do I get in touch if I want to collaborate with your salon?
We love collaborations! If you're interested in working with us, feel free to reach out via email at hi@nicolesdollshouse.com. We look forward to hearing from you!
6. Are your synthetic wigs suitable for all types of styling?
Yes! Our synthetic wigs are made with high-quality fibres that allow for various styles. They retain their shape and look, even after washing. Whether you're going for a sleek look or voluminous curls, our wigs will meet your styling needs.